HEARTTEA

We offer free standard shipping on all orders of $50 or more (before tax and after discounts). No hidden fees, if your subtotal meets $50, shipping is free.

For orders under $50, a flat $5 shipping fee applies. All shipping costs are calculated automatically at checkout based on your address and selected delivery method.

Most orders are processed within 1-2 business days, and delivery times may vary by location. Expedited options may be available at checkout.

If you have questions or need help tracking your order, our support team is here to assist you.

Orders are processed within 1-2 business days (excluding weekends and holidays). During this time, we verify payment and prepare your items for secure shipment. Processing may take longer during peak seasons, but we work to minimize delays.

After processing, standard delivery takes about 3-7 business days depending on your location. Remote areas may require extra time.

Once shipped, you’ll receive a confirmation email with a tracking number so you can follow your package in real time. If you don’t receive your tracking email, please check your spam folder or contact our support team for assistance.

We offer a 30-day satisfaction guarantee on most items. If you're not completely happy with your purchase, you may return it within 30 days of delivery for a refund or exchange. Items must be unused, in original condition, and include all tags, packaging, and accessories.

To start a return or exchange, simply contact our customer service team for instructions.

Some products may also include a manufacturer’s warranty, which varies by brand and product. Please check the product page for specific warranty details.

If you have any questions about returns or warranty coverage, our support team is always here to help. Your satisfaction is our priority.