At Earthy Concepts, we partner with reliable logistics providers to ensure that all our products reach you safely and in the best condition. We use high-quality packaging materials and follow strict quality checks before dispatching every order to maintain product integrity.

Shipping Charges

  • Shipping charges (if applicable) will be calculated and displayed at checkout
  • We may offer free shipping on select orders, products, or promotional campaigns

How Does the Delivery Process Work?

Once you place an order on our Website:

Your order is processed by our system

  1. Products undergo quality inspection to ensure they are in perfect condition
  2. After passing quality checks, products are securely packed
  3. The shipment is handed over to our trusted logistics partner
  4. The courier partner delivers the order to your provided shipping address

In case delivery cannot be completed, the courier partner will attempt to contact you for resolution.

How Are the Products Packaged?

We take utmost care in packaging:

  1. Products are securely packed using protective materials
  2. Fragile items (if any) are packed with additional safety layers
  3. All shipments are packed in sturdy outer boxes to prevent damage during transit

Where Do We Ship?

  1. Earthy Concepts ships across India
  2. Serviceability depends on pin code coverage by our logistics partners
  3. You can confirm delivery availability by entering your pin code at checkout

Order Tracking

  • Once your order is dispatched, you will receive a tracking link via email/SMS
  1. You can track your shipment status in real-time
  2. Registered users can also track orders through their account dashboard

Delivery Timelines

  • Orders are typically processed within 1–3 business days
  • Estimated delivery timeline:

    • Metro cities: 3–5 business days

    • Other locations: 5–8 business days

Please note that delivery timelines are indicative and may vary due to unforeseen circumstances.

Delivery Attempts

  • Our courier partners will make up to 2–3 delivery attempts
  • If unsuccessful, the order may be returned to our warehouse
  • You may contact us to reschedule delivery


Delays in Delivery

While we strive for timely delivery, delays may occur due to:

  • Weather conditions
  • Natural disasters
  • Public holidays
  • Logistics constraints

Earthy Concepts is not liable for delays caused by external factors beyond our control.

Incorrect Address or Failed Delivery

  • Customers are responsible for providing accurate shipping details
  • Orders returned due to incorrect address or failed delivery attempts may incur re-shipping charges

Delivery Information

  • Orders will be delivered to the address provided at checkout along with an invoice
  • In some cases, orders may be shipped in multiple packages depending on product availability

Policy Updates

Earthy Concepts reserves the right to update or modify this Shipping & Delivery Policy at any time without prior notice.

We encourage you to review this page periodically for any updates.

Contact Information

If you have any concerns regarding shipping or delivery, please contact us:

  • Email:  connect@earthyrituals.com 

  • Phone: +91 89994 36495

  • Address: 205 A Power Point Business Center, Lane No. 6, Meera Nagar, Koregaon Park, Pune, Maharashtra 411001, Maharashtra

Consent

By placing an order on our Website, you agree to the terms outlined in this Shipping & Delivery Policy.