1. Introduction

Welcome to Earthy Concepts. These Terms and Conditions govern your use of our website (“Website”) and the purchase of products from us. By accessing our Website or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our Website.

2. Eligibility

By using this Website, you confirm that:

  • You are at least 18 years of age
  • You are capable of entering into a legally binding agreement
  • The information you provide is accurate and complete

3. Products & Services

Earthy Concepts offers herbal, wellness, and lifestyle products.

  • All products are subject to availability
  • We reserve the right to limit quantities or discontinue products at any time
  • Product descriptions and images are for representation purposes; actual products may slightly vary

4. Pricing & Payments

  • All prices are listed in INR (₹) unless stated otherwise
  • Prices are subject to change without prior notice
  • Payments are processed through secure, RBI-compliant payment gateways (e.g., Razorpay or similar providers)
  • We do not store your card or banking details

We reserve the right to refuse or cancel any order in case of pricing errors or suspected fraud.

5. Order Acceptance & Cancellation

  • Once you place an order, you will receive an order confirmation
  • This does not guarantee acceptance of the order
  • We reserve the right to cancel orders due to:

    • Product unavailability

    • Payment issues

    • Suspicious or fraudulent activity

If your order is cancelled after payment, a full refund will be processed.

6. Shipping & Delivery

  • Orders are processed within a reasonable timeframe
  • Delivery timelines are estimates and may vary due to external factors
  • We are not liable for delays caused by logistics partners or unforeseen circumstances

Shipping details will be provided separately in our Shipping Policy.

7. Returns, Refunds & Exchanges

  • Returns and refunds are subject to our Refund Policy
  • Certain products may not be eligible for return due to hygiene or safety reasons
  • Refunds (if applicable) will be processed within a reasonable timeframe

8. User Responsibilities

You agree:

  • Not to use the Website for unlawful or fraudulent purposes
  • Not to misuse or disrupt the Website
  • Not to provide false or misleading information

9. Intellectual Property

All content on this Website, including:

  • Text
  • Images
  • Logos
  • Graphics

is the property of Earthy Concepts and is protected under applicable intellectual property laws.

You may not use, reproduce, or distribute any content without prior written permission.

10. Health Disclaimer

Earthy Concepts products are based on herbal and traditional wellness practices.

  • Our products are not intended to diagnose, treat, cure, or prevent any disease
  • Information on the Website is for general wellness purposes only
  • Please consult a qualified healthcare professional before use, especially if you are pregnant, nursing, or under medical supervision

11. Limitation of Liability

To the fullest extent permitted by law:

  1. Earthy Concepts shall not be liable for any indirect, incidental, or consequential damages
  2. Our liability is limited to the value of the product purchased

12. Privacy

Your use of the Website is also governed by our Privacy Policy. Please review it to understand how we collect and use your data.

13. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

14. Force Majeure

We shall not be held liable for any failure or delay in performance due to events beyond our control, including:

  • Natural disasters
  • Government actions
  • Pandemic situations
  • Logistics disruptions

15. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Continued use of the Website after changes constitutes acceptance of the revised Terms.

16. Contact Us

For any questions or concerns regarding these Terms, please contact us:

  • Email:  connect@earthyrituals.com 
  • Phone: +91 89994 36495
  • Address: 205 A Power Point Business Center, Lane No. 6, Meera Nagar, Koregaon Park, Pune, Maharashtra 411001, Maharashtra

18. Consent

By using our Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.